Are the Cargo package items new, or things I can currently buy from your webstore?
Everything sent to Ambassadors is designed and produced exclusively for the club each month. While we have offered different Tshirts, posters, lithographs, etc in the past, none of those will be part of a future package.
What if I already have, or already pre-ordered the Book of the Month?
Good for you for pre-ordering or getting on board early! Moving forward, however, our plan is to include that month’s newest release, so hopefully you haven’t somehow already gotten it elsewhere. If you do, by some chance, then we’d suggest giving that extra copy to a friend and spreading the word – that’s what good Ambassadors do!
What type of shirts do you use?
We work with an excellent print-on-demand service who use the full color spectrum of Gildan 100% preshrunk cotton.
What Tshirt sizes do you offer?
The shirts are a unisex cut, and come in Small, Medium, Large, XL, 2XL, and 3XL.
How do I specify or change my shirt size?
We will send first-time members a survey to select their size when they first register at an appropriate tier. If you need to adjust your size selection, e-mail us at firstname.lastname@example.org and we’ll mark the change for the next month.
How will I receive my digital rewards?
Digital goods are distributed via GooglePlay. You will need to have a (free) Google Account to access these files. They will be made available to the email address you provide us when registering your pledge at Patreon. If you don’t have a Google account, use that email address to create a new one here: accounts.google.com/NewAccount
Or, if you already have a Google Account that you would rather use, let us know what email address is associated with that account so we can reassign the titles to that account. You can then access each month’s books using the Google Play Books app on pretty much any digital device. You can get the app here: play.google.com/store/apps/detail..
The titles should appear automatically in your library. Or, if you prefer, you can read them through any web browser with direct link that will be emailed out to qualifying members each month.
What if something is missing or damaged?
If your Cargo package was either missing an item or something was damaged, please contact us at email@example.com and we’ll get a replacement to you immediately.